NMB Padel (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information, as well as how we use cookies on our website. By using our services or website, you agree to this policy.

Information We Collect

We may collect the following information when you interact with us:

• Name, email address, and phone number (for bookings and communication).
• Payment information (processed securely by third-party providers — we do not store card details).
• Booking history and participation in sessions or tournaments.
• Photos or videos taken during sessions or events (see our Terms & Conditions for details).
• Website usage data (through cookies and analytics tools).

 

How We Use Your Information

We use your information to:

• Manage bookings, payments, and player records.
• Communicate with you about sessions, events, or changes.
• Share important updates, schedules, or marketing (if you’ve opted in).
• Improve our website and services.
• Comply with legal and safety obligations.

We do not sell or rent your information to third parties.
 

Sharing of Data

We may share limited personal information with:

• Payment processors (for secure transactions).
• Booking platforms or tournament systems we use.
• Service providers who help us operate our website or events.

These third parties are only given the minimum data needed and must keep it secure.
 

Cookies

Cookies are small files placed on your device when you use our website. They help us improve site performance and user experience. Types of cookies we may use:

• Essential cookies – required for the site to function properly.
• Analytics cookies – to understand how visitors use our site.
• Functionality cookies – to remember your preferences.

You can control or disable cookies through your browser settings. Please note that some features of the website may not function correctly without cookies.
 

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your data.
• Request deletion of your data (unless we are required to keep it for legal or booking purposes).
• Opt out of marketing communications at any time.

 

Contact Us

If you have questions about this Privacy & Cookies Policy or how your data is handled, please contact us:

Simone Anderson
072 597 5625
simone@nmbpadel.co.za

Tammy Matthew
061 980 8301
tammy@nmbpadel.co.za